Please read and understand the following terms before using the jum99 platform. By registering or using our services, you agree to be bound by all the conditions set out herein.
Important Note: These Terms & Conditions constitute a binding agreement between you ("Member" or "User") and jum99 ("Platform" or "We"). By registering, logging in, or using any jum99 service, you explicitly agree to all terms set out in this document. If you do not agree with any part, please discontinue use of the platform immediately.
In these Terms & Conditions, the following words and phrases carry the meanings stated below unless the context requires otherwise:
Note: All monetary amounts in these Terms & Conditions are stated in Malaysian Ringgit (RM / MYR) unless otherwise specified.
Jum99's services are strictly for individuals aged 18 and above only. By registering, you confirm that you have reached the minimum required age. jum99 reserves the right to request proof of age at any time and to suspend or terminate an account if the age requirement is not met.
The jum99 platform is intended for users in Malaysia. Players are solely responsible for ensuring that their use of jum99's services complies with all applicable local laws in their jurisdiction.
The following individuals ineligible registering for or using the jum99 platform:
jum99 takes the protection of minors and vulnerable individuals seriously. Any attempt to register on behalf of a minor or ineligible individual will be reported to the relevant authorities.
Each individual is only permitted to hold one (1) jum99 account only. Holding multiple accounts is strictly prohibited and will result in the closure of all associated accounts and the freezing of any funds involved.
You agree to provide true, accurate and complete information during registration, including:
You are solely responsible for maintaining the confidentiality of your password and login credentials. jum99 will not be held liable for any losses resulting from unauthorised access caused by your own negligence. Contact jum99 support immediately if you suspect your account has been compromised.
Jum99 reserves the right to request identity verification documents (KYC) at any time, particularly before processing your first withdrawal or if any suspicious activity is detected. Required documents may include a copy of your MyKad, bank statement, or a recent utility bill.
Jum99 accepts deposits via the following legitimate Malaysian payment methods:
| Method | Minimum Limit | Maximum Limit | Processing Time |
|---|---|---|---|
| Touch 'n Go eWallet | RM 20 | RM 5,000/day | Instant |
| GrabPay | RM 20 | RM 5,000/day | Instant |
| Boost | RM 20 | RM 3,000/day | Instant |
| ShopeePay | RM 20 | RM 3,000/day | Instant |
| DuitNow | RM 20 | RM 30,000/day | Instant |
| FPX (Maybank2u) | RM 20 | RM 30,000/day | Instant |
| FPX (CIMB Clicks) | RM 20 | RM 30,000/day | Instant |
Deposits involving proceeds of crime, money laundering, or illegal sources will be reported to the relevant authorities and the funds will be frozen without notice.
Withdrawals will be processed to the same payment method used for the deposit. The minimum withdrawal amount is RM 50 and a maximum of RM 50,000 per day (subject to account tier and KYC status).
jum99 Tip: Complete your KYC verification as soon as you register to ensure your first withdrawal is processed without delay.
All bonuses and promotions offered by jum99 are subject to the wagering requirements stated in each respective promotion. Members are responsible for reading and understanding the terms of each promotion before activating it.
Jum99 reserves the right to forfeit bonuses and close accounts if we detect:
Bonus abuse is a serious violation of jum99's Terms & Conditions and will result in account closure and the freezing of all funds associated with the fraudulent activity.
A bet is considered valid only once it has been confirmed by the jum99 system and a bet receipt has been generated. Bets that are pending or unconfirmed are not considered binding.
Jum99 sets minimum and maximum betting limits for each market. These limits may vary depending on the sport type, match format, and your account status. jum99 reserves the right to change betting limits without prior notice.
Jum99 strives to ensure the accuracy of odds at all times. However, in the event of an obvious odds error (e.g. odds that deviate significantly from the market), jum99 reserves the right to void the affected bet and refund the funds to your account.
Jum99 is committed to responsible gambling practices. We provide the following tools and resources to help members manage their playing habits:
For more information and assistance, visit the Responsible Gaming us.
jum99 cares about: If you or someone you know is struggling with gambling, please reach out to jum99's support team or seek professional help. Gaming should be a form of entertainment — not a burden.
You may request account closure at any time by contacting the jum99 support team. Requests will be processed within 3 business days. Any remaining eligible funds will be returned to you once the verification process is complete.
Jum99 reserves the right to suspend or close an account without prior notice under the following circumstances:
In the event of account closure due to fraud, jum99 reserves the right to freeze all funds in the account while an investigation is conducted. Funds found to be linked to illegal activity will not be returned.
Jum99 shall not be liable for:
Members are solely responsible for ensuring that their use of the jum99 platform complies with all applicable local laws, as well as for the security and confidentiality of their account information.
Jum99 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time without prior notice. The latest version will always be available at jum99.bet/terms-conditions, and the date of any update will be recorded.
Continued use of the platform after any amendments have been made constitutes acceptance of the revised terms. You are advised to review this page periodically to stay informed of the latest applicable terms.
Last Updated: 1 January 2026. Amendments will be communicated via registered email for any material changes.
These Terms & Conditions are governed by and construed in accordance with the laws applicable to the operation of the jum99 platform. Any disputes arising in connection with these Terms & Conditions shall be resolved in accordance with procedures established by jum99.
If you have any complaint or dispute regarding your use of the jum99 platform, please follow the steps below:
In the event of any conflict between the Bahasa Malaysia version and any translation of this document, the Bahasa Malaysia version shall prevail.
By registering or using the jum99 platform, you confirm that you have read, understood, and agreed to all Terms & Conditions set out in this document. You also confirm that you are 18 years of age or older and are eligible to use jum99's services.
Beyond the full terms and conditions, these are the core commitments that define jum99's relationship with Malaysian players.
Every term, condition, and rule is written clearly in English. No hidden clauses, no confusing fine print. jum99 believes that members who understand the terms are members who are happy.
Your funds are held in an account fully segregated from jum99's operational funds. This ensures your winnings are always available and can be withdrawn at any time without any risk.
If something doesn't feel right, jum99's support team is available 24/7 to listen. All complaints are taken seriously and resolved within the stipulated timeframe — not ignored or delayed without reason.
All casino games on jum99 use certified RNG and real physical cards for Live Casino. Results cannot be manipulated — this is jum99's guarantee to every player.
When jum99 needs to amend these terms, material changes will be communicated to your registered email address with adequate notice. You will not be caught off guard by sudden changes to the terms.
Jum99 does not simply provide written terms — we actively promote healthy gaming through limit-setting tools, notifications, and support for members who need help managing their playing habits.
A summary of the most important points from jum99's Terms & Conditions for your quick reference.
Register for free today, claim your welcome bonus, and join over 250,000 Malaysian players who have trusted jum99.